ej77 Terms & Conditions — The Rules That Govern Your Use of This Platform

01 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Player", "you") and ej77 ("ej77", "we", "us", "our"), the operator of the online betting and casino platform accessible at https://ej77.io and all associated subdomains and applications (collectively, the "Platform").

By creating an account, accessing, browsing, or using any part of the Platform — including placing any bet, participating in any game, or claiming any bonus — you confirm that you have read, understood, and unconditionally agree to be bound by these Terms in their entirety, together with our Privacy Policy and any other rules, guidelines, or policies referenced herein.

If you do not agree with any part of these Terms, you must immediately cease using the Platform and close your account. Continued use of the Platform following any published update to these Terms will constitute your acceptance of the updated version.

02 Eligibility and Registration

2.1 Age Requirement

The Platform is strictly intended for individuals who are 21 years of age or older. By registering an account, you represent and warrant that you are at least 21 years of age. ej77 operates a strict minimum age policy in accordance with responsible gaming best practices applicable to the Bangladesh market.

ej77 reserves the right to request documentary proof of age at any time. Failure to provide satisfactory proof of age within a reasonable period designated by ej77 will result in account suspension and the withholding of any pending withdrawals pending verification.

2.2 Geographic Eligibility

The Platform is operated for players located in Bangladesh, including but not limited to Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. It is your sole responsibility to ensure that using the Platform does not contravene any applicable laws in your jurisdiction of residence. ej77 makes no representation that access to or use of the Platform is lawful in any jurisdiction other than those it actively serves.

2.3 Registration Requirements

To access betting and gaming services on ej77, you must register for a personal account. During registration you are required to provide accurate, complete, and current information including your full legal name, date of birth, residential address, mobile phone number, and a valid email address. You agree to update your account information promptly should any details change.

ej77 reserves the right to decline any registration application at its absolute discretion, without being required to provide a reason for such refusal.

2.4 Identity Verification (KYC)

As part of our commitment to responsible gaming and the prevention of fraudulent activity, ej77 operates a Know Your Customer ("KYC") process. You may be required to submit one or more of the following documents at any time, including before processing withdrawals:

• A government-issued photo identity document (National ID Card, Passport, or Driving Licence);
• Proof of residential address dated within the last three months (utility bill, bank statement);
• Proof of ownership of the payment method(s) used on the account (bKash, Nagad, Rocket, Upay, or bank account statement).

ej77 will not process withdrawals exceeding specified thresholds until KYC verification is satisfactorily completed. All documents submitted are handled in accordance with our Privacy Policy.

03 Account Obligations

3.1 Single Account Policy

Each individual may register and maintain only one active account on the Platform. Registering or operating multiple accounts — whether using different names, email addresses, mobile numbers, payment methods, or device identifiers — is strictly prohibited. Where duplicate accounts are identified, ej77 will close all associated accounts and may void any bonuses, winnings, or pending withdrawals attached to those accounts.

3.2 Account Security

You are solely and entirely responsible for maintaining the confidentiality and security of your account credentials, including your username and password. You must not share your login details with any third party. ej77 will never ask you to disclose your password via email, live chat, SMS, or any other communication channel.

You agree to notify ej77 support immediately if you become aware of or suspect any unauthorised access to, or use of, your account. ej77 accepts no liability for losses resulting from your failure to maintain the security of your account credentials.

3.3 Account Accuracy

All information provided in your account profile must be accurate and kept up to date. Any misrepresentation of personal information — including falsifying your name, age, address, or payment details — constitutes a material breach of these Terms and may result in immediate account closure and the forfeiture of funds held in the account.

3.4 Dormant Accounts

An account is considered dormant if there has been no login activity for a continuous period of twelve (12) months. ej77 reserves the right to apply a monthly administrative fee to dormant accounts once the dormancy period has been reached, subject to prior notification to the account holder's registered email address. The fee will not reduce the account balance below zero.

04 Deposits and Withdrawals

4.1 Accepted Payment Methods

ej77 accepts deposits and processes withdrawals via the following payment channels: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The availability of specific payment methods may change from time to time; current options are displayed at the point of deposit or withdrawal.

4.2 Minimum and Maximum Transactions

The minimum deposit amount is ৳200. The minimum withdrawal amount is ৳500. Maximum deposit and withdrawal limits per transaction and per day are set by ej77 at its discretion and may vary by payment method and account verification status. Verified accounts generally benefit from higher transaction limits.

4.3 Processing Times

Deposits via bKash, Nagad, Rocket, and Upay are credited to your ej77 account balance immediately upon confirmation from the payment provider, typically within seconds. Bank transfers may take up to three (3) business days to clear. Withdrawal processing times are as follows:

• Mobile money (bKash, Nagad, Rocket, Upay): 15–30 minutes in most cases, up to 24 hours during periods of high volume;
• Bank transfer: 1–3 business days from the date of approval;
• Visa/Mastercard: 3–5 business days, subject to issuing bank processing times.

4.4 Own-Name Funding Only

All payment methods used on your ej77 account must be registered in your own legal name. Deposits from, or withdrawals to, third-party accounts — including accounts registered to family members, friends, or any other individual — are strictly prohibited. Violation of this rule will result in the suspension of withdrawal processing pending investigation.

4.5 Currency

All transactions on the Platform are denominated in Bangladeshi Taka (৳ / BDT). ej77 does not accept foreign currency deposits. Any currency conversion costs are the sole responsibility of the depositing player where applicable to their payment provider.

05 Bonuses and Promotions

5.1 General Bonus Terms

ej77 offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to the specific terms published alongside each individual offer, including wagering requirements, minimum odds, eligible games, maximum bet limits while a bonus is active, and expiry dates. In the event of any conflict between general bonus terms and specific offer terms, the specific offer terms will prevail.

5.2 Wagering Requirements

Bonus funds credited to your account must be wagered a specified number of times before they — or any winnings derived from them — can be withdrawn. The exact wagering multiplier, eligible game contributions, and time limit applicable to each bonus are stated in the relevant offer's terms. Bets placed on games that do not contribute to wagering requirements will not count toward the completion of those requirements.

5.3 Bonus Abuse

ej77 maintains active monitoring for patterns of play that suggest bonus abuse, including but not limited to: placing low-risk or arbitrage bets to satisfy wagering requirements without genuine engagement; using multiple accounts to claim the same offer; and collusion between players to exploit promotional structures. Where bonus abuse is identified, ej77 reserves the right to void the bonus, cancel associated winnings, and close the offending account(s).

5.4 Eligibility

Bonuses are available only to eligible players as defined in the specific offer. Welcome bonuses are available to new accounts only. Existing players may be eligible for reload bonuses, seasonal promotions, and loyalty rewards. ej77 reserves the right to exclude any player from any promotion at its absolute discretion.

06 Betting and Gaming Rules

6.1 Acceptance of Bets

All bets placed on ej77 are subject to acceptance by ej77 at its discretion. ej77 reserves the right to decline or limit any bet without providing a reason. Bets are not confirmed until a unique bet reference number has been issued and the confirmation screen is displayed to the player.

6.2 Errors and Malfunctions

In the event of a technical malfunction, software error, or manifest pricing error ("palpable error"), ej77 reserves the right to void any affected bets or game rounds. A palpable error includes, but is not limited to, odds that are clearly mispriced relative to the true market. ej77 will endeavour to resolve such situations fairly and to notify affected players promptly.

6.3 Live Betting

Odds and markets on live in-play betting events are subject to rapid change. ej77 may suspend, delay, or cancel live markets at any point during an event without notice. Bets confirmed before a suspension are valid and will be settled according to the applicable rules for the relevant sport or event type.

6.4 Settlement of Bets

Bets are settled based on the official result declared by the relevant sporting governing body or event organiser. In the absence of an official result, ej77 will use reputable published sources to determine the outcome. Settlements are final once confirmed, subject to the right of ej77 to correct any erroneous settlement within a reasonable period after the event.

6.5 Casino and Live Casino

All casino games available on ej77 — including slots, live dealer tables, and instant win games — are provided by certified third-party software studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe. Game outcomes are determined by certified random number generators or, in the case of live dealer games, by the physical deal, spin, or draw conducted by a live dealer in a regulated studio environment. ej77 does not interfere with game outcomes.

07 Prohibited Conduct

The following conduct is strictly prohibited on the ej77 Platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate account suspension, permanent closure, forfeiture of funds, and, where appropriate, reporting to relevant authorities:

• Registering or operating more than one account, or assisting another person in doing so;
• Providing false, misleading, or fraudulent personal information during registration or verification;
• Using the Platform if you are under 21 years of age;
• Depositing funds obtained through illegal means, including money laundering;
• Engaging in match-fixing, spot-fixing, or any form of manipulation of sporting events on which bets are placed;
• Colluding with other players, dealers, or third parties to gain an unfair advantage;
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the Platform;
• Exploiting software bugs, errors, or vulnerabilities rather than reporting them to ej77 support;
• Attempting to access, alter, or interfere with the Platform's code, data, or infrastructure;
• Engaging in any form of harassment, threatening behaviour, or abuse directed at ej77 staff or other players;
• Using the Platform for any purpose other than personal recreational betting and gaming.

08 Intellectual Property

All content on the Platform — including but not limited to the ej77 brand name and logo, website design, graphics, text, software, data compilations, game interfaces, and audiovisual elements — is the exclusive property of ej77 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial recreational purposes only. This licence does not include the right to reproduce, distribute, modify, create derivative works from, publicly display, scrape, frame, mirror, or otherwise exploit any portion of the Platform or its content without the prior written consent of ej77.

09 Privacy and Data

ej77 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms. By using the Platform, you consent to the collection and use of your personal data as described in the Privacy Policy.

ej77 employs 256-bit SSL encryption across all Platform pages to protect the transmission of your personal and financial data. We do not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for their own marketing purposes. Data is shared only as necessary to fulfil our operational obligations — for example, with payment processors, identity verification providers, and fraud prevention services.

For full details of what data we collect, how we use it, how long we retain it, and your rights as a data subject, please refer to our Privacy Policy.

10 Limitation of Liability

To the maximum extent permitted by applicable law, ej77 excludes all warranties, express or implied, regarding the Platform and its services, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

ej77 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, business interruption, or any other commercial or pecuniary loss, even if ej77 has been advised of the possibility of such damages.

In no event shall ej77's aggregate liability to you for any claims arising out of or relating to these Terms or your use of the Platform exceed the total amount deposited by you into your ej77 account in the twelve (12) months preceding the date on which the relevant claim arose.

11 Termination and Account Closure

11.1 Closure by You

You may close your ej77 account at any time by contacting our support team via live chat or email at [email protected]. Before closure, all pending bets will be settled according to their normal terms and any remaining balance will be returned to you via your registered payment method, subject to completion of any outstanding KYC requirements.

11.2 Closure by ej77

ej77 reserves the right to suspend, restrict, or permanently close your account at any time and without prior notice where:

• You are found to have breached any provision of these Terms;
• ej77 has reasonable grounds to suspect fraudulent activity, money laundering, or collusion;
• You have provided false or misleading information during registration or verification;
• You are identified as being under 21 years of age;
• ej77 is required to do so by applicable law, regulation, or instruction from a competent authority;
• ej77 decides to withdraw its services from your jurisdiction.

11.3 Effect of Closure

Upon account closure, your licence to use the Platform is immediately revoked. Where closure is initiated by ej77 due to a breach of these Terms, ej77 reserves the right to retain any balance in the account to cover costs, damages, or losses arising from the breach. Where closure is for any other reason, your remaining balance will be returned to you in accordance with our standard withdrawal procedures.

12 Amendments to These Terms

ej77 reserves the right to amend, modify, or replace these Terms at any time. When material changes are made, we will provide reasonable notice by posting a prominent notice on the Platform or by sending a notification to your registered email address at least seven (7) days before the changes take effect, where practicable.

Your continued use of the Platform after the effective date of any updated Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the Platform and close your account before the changes take effect.

The date of the most recent revision is displayed at the top of this page and in the document header. We recommend reviewing these Terms periodically to stay informed of any updates.

13 Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them, their subject matter, or their formation shall be governed by and construed in accordance with the laws applicable to the operation of the Platform. ej77 makes no representation that the Platform or its services are appropriate or available for use in jurisdictions other than those it actively serves.

13.1 Complaint Procedure

If you have a complaint regarding any aspect of the Platform or our services, we encourage you to contact our support team in the first instance via live chat (available 24/7) or by email at [email protected]. We commit to acknowledging all formal complaints within 24 hours and providing a substantive response within five (5) business days.

13.2 Escalation

If you are not satisfied with the resolution provided by our support team, you may request that the matter be escalated to a senior member of our operations team. ej77 is committed to resolving all player disputes fairly and transparently. Details of the escalation process are available from our support team on request.

14 Contact Us

For any questions, concerns, or clarifications regarding these Terms and Conditions, please contact the ej77 support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the Platform.
• Email: [email protected] — responses within 4 hours.
• Hours: Bangladesh Standard Time (BST, UTC+6), around the clock.

When contacting us regarding a specific account matter or dispute, please have your account username and the relevant transaction reference(s) available to help us assist you as efficiently as possible.